Basic Warranty
Nelo warrants the boat, except for excluded items, and when properly used, will be free of defects in materials or workmanship for a period of 24 months from the moment it has been assessed for damages due to transport. Validation must be done within 30 days, time when the warranty will be automatically validated.
Warranty on other Composite Parts
The following parts: Seat, Foot Rest, Rudder, Hatch and Hold Number warranted to be free of defects in materials or workmanship for a period of 24 months starting at the same time as the boat’s warranty. Warranty is valid only when the products are properly used.
Transfer of Warranty
If you sell the boat during warranty period, your buyer may receive the benefit of the balance of the warranty by agreeing to be bound by its terms.
Authorized Dealers
To obtain a list or confirm that you are dealing with an Authorized Dealer contact Nelo.
Excluded Items
Nelo gives no warranty of the following:
All repairs not made by Nelo or Authorized Persons are not covered under this warranty.
Proper Use
All of the above warranty clauses are expressly conditioned upon the proper use of the boat. This means that you follow the indications reviewed at the manuals and perform suggested maintenance to the boat as recommended in it.
Warranty Claims
In order to make a claim under these clauses you must do the following:
Repair or Replacement
Nelo shall perform its obligations under the terms of this warranty at its option either repairing or replacing defective part or component.
Parts or components do not extend the warranty period, but these repairs or replacements will be covered for the balance of the warranty period.
Exclusion of Implied Warranties
The foregoing warranty is intended to be in lieu of all other warranties express or implied. NELO disclaims all implied warranties including warranties of merchantability and fitness for a particular purpose. In such jurisdictions these exclusions are limited the NELO expressly limits any implied warranties to the greatest extent and to the shortest duration allowed by law.
Limitation of Coverage
Nelo or Official Nelo Dealers only provide warranty service in a 300Km radius within the same landmass, unless stated otherwise by the local dealer.
Limitation of Damages
Nelo disclaims any liability to you for incidental, consequential or indirect damages, including loss of time, loss of use, loss of revenue, travel expenses, transportation charges, food or lodging charges or loss of personal property. In such jurisdictions that these exclusions are limited to Nelo expressly limits its liability for damages to the greatest extent allowed by law.
Whole Agreement
This warranty is the sole warranty given by Nelo. Any questions about the warranty should be directed to Nelo – Mar Kayaks at nelo@nelo.eu.
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